COVID-19 Resources

Spread the love

We want to make sure you know that NYC Kids RISE is here to support your family and to highlight some of the resources available across this community (see below).

Click the links below to jump straight to each section:

NYC Kids RISE Resources

Remote Learning

Food Assistance

Financial Relief


Small Businesses

Immigration Rights

Health and Mental Health



Elected Officials

Emergency Cash Support from NYC Kids RISE:

  • NYC Kids RISE has randomly selected families in the Save for College Program to receive a $150 cash disaster relief gift card.
  • These $150 cash disaster relief gift cards can be used for nearly any expense.
  • Check your email and expect a phone call in the coming days if you have been selected. If you do not claim your card by the deadline, it will be offered to another family in the program.
  • Families who have been selected but do not have a financial need can decline, and another family will be selected.

NYC Kids RISE also has a limited number of disaster emergency relief cash gift cards available for Save for College Program families on a first-come, first-served basis. 

If your child is in the Save for College Program and you have not yet been notified of an award of a disaster emergency relief cash gift card from NYC Kids RISE, please contact us at 833-543-7473 or to join the contingent waitlist for a card. A limited number of cards are available, and families must be in immediate financial need as a result of or in connection with COVID-19/coronavirus to claim a card.

Update 7/11/2020: Unfortunately our current supply of emergency relief gift cards has been exhausted. We are not able to add anyone else to the waitlist at this time. If we receive additional funding for emergency relief, we will reopen the waitlist.

Please take a moment to fill out this quick survey to let us know what else you may need and how we can best work together to support your family in this time.

NYC Kids RISE Resources

  • NYC Kids RISE Community Town Hall Series – Monthly Community Town Hall Series featuring experts from across our community and city. Streaming live at and on Youtube on the third Thursday of each month.
  • Remote learning support – Our team can support you to access your child’s remote learning tools. If you need support, please call us or email us.
  • Your child’s accounts – We continue to be available by phone and email to support you with your family’s scholarship and savings accounts. Please contact us for support with completing the 3 Building Blocks or other support with your accounts. We are invested for the long term in your child’s college and career training future. 
  • More to come – Over the next few weeks and months, we will be sharing more resources and information available to your family. 
  • Contact us – We are available by phone (833-543-7473), by email (, and on social media. Click here for our contact information and hours.

Important Resources Across the Community

These are just some of the resources available from schools, community-based organizations, the City and State government, and other local partners. We will update this list as more information becomes available.

The NYC Department of Health and Mental Hygiene has created a comprehensive resource guide. The guide includes resources currently available in specific communities, listed by zip code. Some resources are available for in-person services, while others offer remote and delivery options. More information is available here.

Comprehensive Resource Guide (English PDF)

Comprehensive Resource Guide (Spanish PDF)

Guide for Elmhurst and Corona (English PDF)

Guide for Jackson Heights (English PDF)

– Guide for Astoria and Long Island City (English PDF)

Updated 8/17/2020

Remote Learning

Return to School 2020

– The latest 2020-21 school year information for the NYC Department of Education (DOE) schools is available at

– Current plans for September involve a blended learning model, in which students spend some time attending school with additional social distancing and cleaning requirements, and some time learning remotely from home. Contact your school parent coordinator for any school specific details.
Every family has the option to learn 100% remotely if they prefer. If you haven’t already, you should complete the Learning Preference Survey in order to help the DOE plan for the fall. If you did not complete the survey before August 7, your child was automatically included in plans for in-person blended learning at their school. However you may choose to switch to 100% remote learning at any time by completing the survey.

– Charter school families should contact their school directly to discuss remote learning options. Here are the phone numbers and links to pages where information was shared:

Academy of the City Charter School – (718) 487-9857

Growing up Green Charter School – (347) 642-4306

Our World Neighborhood Charter School – (718) 392-3405

The Renaissance Charter School – (718) 803-0060

VOICE Charter School – (718) 361-1694

DOE Device Distribution

– The DOE has loaned more than 320,000 internet-enabled iPads to students since transitioning to remote learning. Students who will attend a DOE school in the fall may keep their DOE iPad over the summer. In the fall, returning students will be asked to bring the DOE device to the school they will attend at that time. This includes students transitioning to new DOE schools, such as middle or high schools or students transferring to a new DOE school. That device will stay in the school’s inventory at and can be reassigned by the school, as needed.

– If you requested a device for your child to use for summer learning, that device will be shipped to you. 

– If you need a device for your child for the fall, use the Device Request form. This information will be shared with your school so they can work with you to ensure your child has a device for blended or remote learning this Fall

– For more information on iPad distribution, click here.

Remote Learning Resources

– Remote learning is taking place through the DOE’s Remote Learning Portal. You will need to log in using your DOE Student Account. Learn more here.

– Visit the Learn at Home homepage for more remote learning information and resources.

– Comcast is offering free internet service to low-income families, who are new qualifying customers, for 60 days. Visit or call 1-855-8-INTERNET.

– New York Public Library offers free online remote learning resources for kids & teens. Access the resources here.

More remote learning support and resources from the DOE Queens North Borough Office

Food Assistance

Food Assistance

NYC Department of Education

Pandemic EBT

Every NYC public school student will receive $420 in P-EBT benefits that can be used to purchase food. You will receive this benefit automatically, there is no need to apply or sign up. If you are enrolled in SNAP or Medicaid, the money will be loaded onto your existing benefits card. SNAP families should have received the $420 in two payments, one in May and one in June. Medicaid families will receive one $420 payment this month with instructions mailed. All other families will receive a card in the mail containing their P-EBT benefits, beginning in late July/early August. For more information on P-EBT:

– The Department of Education has expanded their food assistance efforts is providing three free meals per day to all adults and children. Meals Hubs will operate for children and families from 7:30 am to 11:30 am, and for adults from 11:30 am to 1:30 pm. Vegetarian and halal options are available at all sites. More information is available at For a map of pick-up locations in District 30, click here. You can also text “NYCFOOD” or “COMIDA” to 877-877

Food Bank NYC

Map of locations

– Get help with SNAP applications online here

– Or for help by phone, call (212) 894-8060, Monday – Friday 9:00 am – 4:30 pm

Legal Services NYC

SNAP Support Hotline: Call 917-661-4500, Monday – Friday, 10am – 4pm

Food Help NYC

Map of locations.

United Way of New York City

– Plentiful is a free, easy-to-use reservation system for food pantries and the people they serve. Use Plentiful to find pantries and get the food you need, without waiting in line. Learn more here.

Other Food Pantries in District 30

– First Baptist Church Food Pantry, 100-10 Astoria Boulevard. Contact for latest hours: Keisha Edwards, 718-446-0200.

– Elmcor Youth & Adult Activities Inc. Food Pantry, 107-20 Northern Boulevard. Contact for latest hours: Larinda Hooks, 718-651-0096.

NYC Food Delivery Assistance

– If you cannot go out to get food, no one can bring you food, and you are not able to use private delivery options, New York City will deliver emergency meals to you in the coming days. Check your eligibility and sign up here.

NeON Nutrition Kitchens

– The Department of Probation, Neighborhood Opportunity Network (NeON) Nutrition Kitchens, in partnership with the Food Bank of NYC and the NYC Young Men’s Initiative (YMI) have opened five kitchens — one in each borough — to distribute free food, available to any New Yorker who needs it:

Free Groceries

– Queens organizations are distributing free groceries, including Sunnyside Community Services. Learn more here.

Financial Relief

– City of New York – Employment and Other Resources.

– 311 – Paid Safe and Sick Leave.

– New York State Department of Labor – Filing for pandemic unemployment assistance.

– NYC Financial Empowerment Centers – Free financial counseling is available by phone at Urban Upbound, Chhaya, and other locations .

– The NYC Taxi & Limousine Commission is recruiting TLC-licensed drivers to deliver food to New Yorkers in need ($15/hr)

– New York Times – Answers to frequently asked questions about the federal stimulus and unemployment benefits

– U.S. Small Business Administration’s (SBA) Paycheck Protection Program – This loan for small businesses and non-profits is designed to help keep workers on the payroll. View an FAQ on the Paycheck Protection Program here. Update 8/8 – The Paycheck Protection Program has now ended.


– ConEdison has suspended utility shut-offs for non-payment and is waiving new late-payment fees. Learn more here.

Small Businesses

– NYC Department of Small Business Services – Assistance & Guidance for Businesses Impacted Due to Novel Coronavirus.

– NYC Department of Transportation – Information on outdoor dining for restaurants

Click here for Financial Assistance Counseling from NYC Small Business Services.  Businesses can access no-cost assistance to apply to the United States Small Business Administration (SBA) loan products, including the Paycheck Protection Program and the Economic Injury Disaster Loan.

– Student Loan Tips: Under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, federal student loan payments are automatically suspended, without interest or penalties, from March 13 through September 20. No action is required by borrowers. View tips for federal student loan holders.

Immigration Rights

– Make the Road NY – Know Your Rights, Immigration and other resources.

– The National Immigration Law Center has a comprehensive resource explaining which federal public programs immigrants are eligible for, as well as the implications of each program for the public charge rule. Last updated April 6, 2020.

We Speak NYC is now offering FREE weekly online classes. Join a class to meet new people, learn about New York City services available to all New York City residents, regardless of immigration status, and practice speaking English. New classes begin the week of August 17. Learn more and sign up for classes here.

– Help for DACA Recipients: For help renewing your application call ActionNYC at 1-800-354-0365, Monday to Friday, 9am to 6pm.

From the Mayor’s Office of Immigrant Affairs

Resources for Immigrant Communities During COVID-19 Pandemic

– Anyone who needs medical attention during the COVID-19 crisis should seek care, regardless of immigration status. More information on the public charge rule and other topics here.

– View a message from Commissioner Mostofi in English, Spanish, and Chinese.

Health and Mental Health

Temporary Hotel Rooms for COVID-19 Patients and Family

– NYC Health + Hospitals (H+H) is making hotel rooms available for New Yorkers who may need to self-isolate because they have COVID-19 or COVID-19 like symptoms, but their homes do not allow for them to stay six feet away from others, or they live with someone who is vulnerable. View more information here.

– Hotel rooms are also available for New Yorkers without COVID-19, but who live with someone who has COVID-19 and are unable to effectively self-isolate.

Call 1-844-692-4692 between the hours of 9 a.m. to 9 p.m. and press 0 to speak with a clinician who can refer you to get a hotel room for up to 14 days, free of charge. This service is FREE and will not affect health insurance or other benefits currently received.

Flyer (English PDF)

Flyer (Spanish PDF)

Flyer (Bangla PDF)

COVID-19 Community Testing

The City of New York is working to expand testing for COVID-19 rapidly throughout the five boroughs. Community testing sites operated by NYC Health + Hospitals use self-collection of swabs to minimize contact between patients and health care workers. Self-swab testing for COVID-19 is safer, simpler and faster. Free and convenient walk-in testing is now available. No appointment is necessary. Check here for more locations as sites continue to be opened.

NYC Health + Hospitals/Elmhurst
79-01 Broadway
Elmhurst, New York 11373
Hours: Monday – Saturday, 8:00 AM – 4:30 PM. Sunday, 8:00 AM – 12:00 PM
Call before you go.

NYC Health + Hospitals/Queens
82-68 164th Street
Jamaica, New York 11432
Hours: Monday – Friday, 9:00 AM – 4:00 PM
Call before you go.

NYC Health + Hospitals/Gotham Health, Woodside
50-53 Newtown Road
Woodside, New York 11377
Hours: Monday – Friday, 9:00 AM – 3:00 PM
Call before you go.

Important Health Tips from NYC Department of Health and Mental Hygiene:

  • For help getting medical attention, call 311.
  • If you are sick, stay home and self isolate. Do not go out to seek treatment unless your symptoms are severe. 
  • Wash your hands frequently with soap and hot water for 20 seconds.
  • Avoid touching your face.

Tips on getting together safely (English PDF)

NYC Well offers free mental health services via phone, text message, or online chat:

  • Call 1-888-NYC-WELL (1-888-692-9355)
  • Text WELL to 65173
  • Chat here

– Gay Center – The information and referral team is operating virtual front desks from 9 a.m. to 10 p.m. Monday through Friday, and 9 a.m to 9 p.m. on Saturday and Sunday, at 212-620-7310. – visit

– Trans Lifeline offers peer support and can help you access the many emergency funds and mutual aid resources arising locally and nationally. Contact them at 877–565–8860. Visit:

– Self care and mental health tips from NYC Department of Health and Mental Hygiene.

– New York State is partnering with the company Headspace to provide New Yorkers with free meditation and mindfulness resources. Access free guided meditations, and at-home mindfulness exercises to help address rising stress and anxiety. Learn more here.

Free Online Exercise Classes: The YMCA is offering free online exercise classes.

For New Yorkers suffering from addiction, there are resources available during this time:

Online Addiction Support

Online Meetings

Resources for domestic or gender-based violence

– NYC Family Justice Center, Queens: 718-575-4545

– NYC’s 24-hour Domestic Violence Hotline: 800-621-HOPE (4673)


Pediatric Multi-System Inflammatory Syndrome (PMIS or MIS-C) Update

– If your child has a persistent fever, rash, abdominal pain, vomiting or other symptoms, call your doctor immediately. If you don’t have a doctor, call 311. Click here for more information, available in multiple languages.

Fact Sheet on PMIS / MIS-C (English)

Regional Enrichment Centers

– The Department of Education is operating Regional Enrichment Centers, where the children of front-line workers can be safely cared for while their parents continue to serve the city in this time of need. As of Friday, March 27, Regional Enrichment Centers were expanded to include: children of grocery store essential staff, pharmacy essential staff, Department of Health staff, Staten Island Ferry and New York City Ferry essential staff, Department of Environmental Protection staff, and Department of Probation staff. Learn more here.

Talking to children about the coronavirus

– PBS: Read this article from PBS Kids that provides helpful tips about talking to children about COVID-19.

Sesame Street: Our friends at Sesame Street created a guide on how to discuss COVID-19 with young children. More resources from Sesame Street are available here.

Free Kids Activities

Brooklyn Public Library: Virtual programming for kids of all ages, including: yoga, story time, improve and more.

Children’s Museum of Manhattan: You may not be able to visit the children’s museum, but why not bring it home to you? Visit the Children’s Museum of Manhattan’s website for some ideas on how to fill your child’s day with engaging interactive activities. There’s something for everyday of the week!

Children’s Museum of the Arts: Check out these videos from the Children’s Museum of the Arts and learn how to make creative art projects out of household materials: tie-dye flowers, space stations, puppets. There’s something for everyone!

Disney Workouts: Disney is offering free, family-friendly workout series that will have you breaking a sweat without even leaving your home.

NYC Parks: While you’re socially distancing and/or staying home, join us in the parks – online. Join us for live park tours, meditation, fitness, art classes, fun activities for kids, and more!

Scholastic: Scholastic created a fun-filled list of free at-home activities for children.

Storyline Online: A digital library of dozens of children’s books read by celebrated actors, including Oprah Winfrey.


COVID Rent Relief Program – Update August 6, 2020: The COIVD Rent Relief Program application has now closed. New York State is offering rent relief for some households. To qualify, your household must earn less than 80% of the area median income, spend over 30% of monthly income on rent, and must have lost income during the COVID-19 pandemic. You must apply before Thursday, July 30th. More information is available at the following links:

If you would like assistance with the application, you can book an appointment with Neighborhood Housing Services of Queens on this link or click here contact the New York Legal Assistance Group – NYLAG Hotline.

– NYC HRA – If your work schedule was reduced due to the coronavirus and you cannot pay your rent, you can apply for a Cash Assistance special grant request.

Tenants’ Rights for Tenants with COVID-19 or Under Home-Quarantine

– Call 311 for Rent Support: The City has activated a new hotline to assist tenants. Receive guidance on pressing issues like harassment, eviction, and benefits access. Additional support will be provided by the Mayor’s Office to Protect Tenants who can connect callers to free legal help.

City and State Elected Officials

Below is contact information for city and state elected officials who represent the School District 30 community. Their offices are sharing important resources and updates, and they can connect you to other resources.

Mayor Bill De Blasio

Governor Andrew Cuomo

New York City Council

Daniel Dromm

Costa Constantinides

Francisco Moya

Jimmy Van Bramer

City Council Speaker Corey Johnson

New York State Senate

Jessica Ramos

Michael Gianaris

New York State Assembly

Brian Barnwell

Catalina Cruz

Michael DenDekker

Catherine Nolan

Stay Connected